Privacy Policy

At Ellies Essentials, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use ellies.co.ke and our delivery services in Nairobi.

1. Information We Collect

• Personal Information: Name, email, phone number, delivery address, and payment details when you create an account or place an order.
• Usage Data: Pages visited, products viewed, device information, and IP address.
• Cookies: We use cookies to enhance your experience and analyze site traffic.

2. How We Use Your Information

• To process orders and deliver groceries, appliances, household and baby products
• To communicate with you about your account or orders
• To improve our website, products, and services
• To send you updates, offers, and marketing (you can opt out anytime)
• To comply with legal obligations

3. Data Sharing & Security

• We do not sell your personal data to third parties.
• We may share data with trusted partners for payment processing, delivery, or analytics, under strict confidentiality.
• We use industry-standard security measures to protect your data.

4. Your Rights

• Access, update, or delete your personal information at any time by contacting us.
• Opt out of marketing communications via the unsubscribe link or by contacting us.

5. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

6. Contact Us